The dates and times for these files are listed in Coordinated Universal Time (UTC). If you do not see your language, it is because the feature is not available for that language.The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The "Hotfix download available" form displays the languages for which the feature is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific feature.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request.
If this section does not appear, contact Microsoft Customer Service and Support to obtain the feature. If the feature is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Apply this feature only to systems that specifically require it. However, this feature is intended to modify only the behavior that this article describes. Resolution Hotfix informationĪ supported feature that modifies the default behavior of the product is available from Microsoft. In this situation, the Event Log service is not notified about the shutdown event, and as a result, the shutdown operation is incorrectly considered by the Event Log service as an unexpected event. The shutdown operation is initiated automatically by a program that uses the InitiateSystemShutdownEx function with the force flag.įor example, you use the Remote Shutdown tool (Shutdown.exe) from the Microsoft Windows 2000 Resource Kit to force a shut down of the computer from a remote computer or you schedule a shutdown of the local computer by using Shutdown.exe in combination with the at command or Task Scheduler. The computer is locked or is configured with a password-protected screensaver. This problem may occur if both of the following conditions are true:
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